Our Performance
At Sonae Sierra we use the three-pillar framework of economic, environmental and social performance to guide our business activities and decisions and to ensure that we are operating in a sustainable way. On this page you can find a summary of our environmental and social performance since 2007, whilst our economic performance can be found on the webpage Our Figures.
If you wish to see our historical performance since 2002, click here.
Some examples of our quantitative achievements across our shopping centres since records began include:
- We have reduced our greenhouse gas (GHG) emissions per square metre of GLA by 60% since 2005.
- We have improved the electricity efficiency (excluding tenants) of our portfolio (kWh/m2 mall and toilet area) by over 32% since 2002.
- We have reduced water consumption per visit by 12% since 2003.
- We have increased the total waste recycled as a proportion of waste produced (% by weight) by over 168% since 2002.
- We have increased the average level of tenant satisfaction by 64% since 2005.
- We have increased the number of man hours of Safety and Health training provided by over 2,500% since 2005.
Environmental performance (as on 31 December 2010)
Social performance (as on 31 December 2010)
1 The abbreviation 'n/d' stands for 'no data', meaning that no data is available for this time period.
2 This indicator includes the 51 shopping centres owned by Sonae Sierra and in operation on 31/12/2010. Data for previous years has been updated in order to include GLA that is occupied by tenants who own their shop unit.
3 This indicator includes corporate donations and sponsorships, community investments made by our shopping centres' marketing budget, community investments made by shopping centres in cash and other sponsorships and donations collected from shopping centre visitors.
4 This marked an impressive increase in comparison with 2009, which was mostly due to: the inclusions of data from development projects; improved reporting; the enhancement of our S&H induction training for staff, service providers and tenants; and the launch of an S&H e-learning programme which was followed by around 750 employees.